What It’s Like to Work at Serenity

At Serenity Esthetics, we are committed to providing personalized skincare treatments and creating a welcoming, professional experience for every client.

Our estheticians play an essential role in helping clients understand their skin, develop effective treatment plans, and feel confident in their skincare journey. This position offers the opportunity to work directly with clients, perform a variety of skincare services, and build lasting relationships through thoughtful, individualized care.

We're looking for an esthetician who is passionate about skincare, takes pride in their work, and enjoys collaborating with others. The ideal candidate combines technical knowledge with strong communication skills, attention to detail, and a genuine commitment to client satisfaction.

Why You'll Love Working Here

• Opportunities for professional growth and continued education
• Collaborative, team-oriented work environment
• Modern treatment rooms and professional skincare equipment
• Employee discounts on eligible products and services
• Scheduling flexibility based on operational needs

Key Responsibilities

• Perform professional facial treatments tailored to individual client needs, concerns, and skincare goals.
• Conduct thorough client consultations and skin assessments to determine appropriate services.
• Develop and recommend individualized treatment plans and home-care routines.
• Educate clients on skincare products, treatment options, and recommended maintenance.
• Perform services in accordance with professional standards, training, and applicable licensing requirements.
• Maintain accurate and complete client records, including treatment notes and relevant skincare history.
• Follow established sanitation, disinfection, and infection-control protocols.
• Prepare, maintain, and organize treatment rooms, equipment, and supplies.
• Monitor client comfort and safety throughout each service.
• Build positive, long-term client relationships through attentive service and consistent follow-through.
• Stay informed about skincare products, treatment techniques, and developments in the esthetics industry.
• Collaborate with front desk staff and fellow estheticians to support scheduling, appointment flow, and an exceptional client experience.

Qualifications

• Active Michigan Esthetician License required by the start of employment. Candidates pursuing Michigan licensure through reciprocity may also be considered.
• Strong understanding of skincare principles, facial treatments, skin analysis, and product recommendations.
• Excellent communication, interpersonal, and customer service skills.
• Ability to assess client needs and explain treatment options clearly and professionally.
• Strong attention to detail and commitment to sanitation and client safety.
• Ability to work both independently and collaboratively in a busy spa environment.
• Experience with HydraFacial, microdermabrasion, and dermaplaning preferred.
• Experience with chemical peels and microneedling is a plus, where permitted by applicable licensing and scope-of-practice requirements.
• Professional, dependable, and committed to delivering a consistently high standard of care.

Schedule & Availability

Scheduling is based on spa operating hours and business needs. Candidates should be comfortable working in a client-focused environment with varying appointment volumes.

Specific schedules and availability expectations will be discussed during the hiring process.

Join Our Team

If you're passionate about skincare, dedicated to delivering excellent client experiences, and interested in growing your career in esthetics, we'd love to hear from you.

Apply today to join Serenity Esthetics in Grand Rapids!