Front Desk Client Coordinator

Des Moines, IA

Part Time to Full Time

Entry Level

Serenity Esthetics is hiring a Front Desk Client Coordinator in Des Moines, Iowa.

Be the welcoming first point of contact for every client and keep a busy spa running smoothly. This role combines customer service, scheduling, and teamwork.

Why You'll Love Working Here

Collaborative, team-oriented environment
Employee discounts on products and services
Full-time and part-time schedules

Key Responsibilities

Greet clients and answer phone calls.
Schedule and confirm appointments.
Handle check-in, check-out, and payments.
Keep client records accurate and the reception area tidy.
Coordinate with estheticians to keep the daily schedule on track.
Answer client questions with patience and professionalism.

Qualifications

Front desk, hospitality, retail, or customer service experience preferred.
Friendly, organized, and comfortable with computers and phones.
Able to multitask and stay calm in a busy environment.
Handles client information with confidentiality.

Schedule & Availability

Full-time and part-time. Shifts generally fall between 8:30 AM and 8:00 PM. Rotating Sunday availability may be required. Candidates should be comfortable working in a client-focused environment with varying appointment volumes.

Specific schedules and availability expectations will be discussed during the hiring process.

We'd love to hear from you. Apply today to join the Serenity Esthetics team in Des Moines!

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How many years of reception / front desk experience do you have?*

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Please briefly describe your experience in front desk operations, customer service, hospitality, retail, or other client-facing roles.

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What days and hours are you available to work? Our shifts generally fall between 8:30 AM and 8:00 PM and may include rotating Sundays. Please note any scheduling restrictions.*

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