Front Desk Client Coordinator

Sioux Falls, SD

Part Time to Full Time

Entry Level

Serenity Esthetics is hiring a Front Desk Client Coordinator in Sioux Falls, South Dakota.

What It's Like to Work at Serenity

As the first point of contact for our clients, you'll create a welcoming, organized, and professional experience for everyone who walks through our doors while keeping a busy spa running smoothly. This role combines customer service, scheduling, administrative coordination, and teamwork, and no two days are exactly alike.

Why You'll Love Working Here

Collaborative, team-oriented environment
Employee discounts on eligible products and services
Full-time and part-time schedules available

Key Responsibilities

Welcome clients and visitors with a friendly, professional first impression.
Answer phone calls and manage appointment scheduling, confirmations, and inquiries.
Handle client check-in and check-out accurately and smoothly.
Maintain accurate client records and contact information.
Process payments and routine transactions.
Coordinate with estheticians and team members to keep the daily schedule on track.
Respond to client questions and concerns with patience and sound judgment.
Keep the reception area clean, organized, and presentable.
Spot scheduling or service issues early and help resolve them.

Qualifications

Experience in a front desk, reception, hospitality, retail, spa, salon, or customer service role preferred.
Warm, professional communication skills in person and on the phone.
Able to multitask, prioritize, and stay organized in a busy environment.
Comfortable with computers, scheduling software, and phone systems.
Strong attention to detail and follow-through.
Handles sensitive client information with confidentiality.
Positive, adaptable attitude and willingness to learn new systems.

Schedule & Availability

We are hiring for both full-time and part-time positions. Shifts generally fall between 8:30 AM and 5:30 PM, with one later night each week. Rotating Sunday availability is required. Shifts may include opening, mid-day, and closing. Candidates should be comfortable working in a client-focused environment with varying appointment volumes.

Specific schedules and availability expectations will be discussed during the hiring process.

Organized, motivated, and love working with people? We'd love to hear from you. Apply today to join the Serenity Esthetics team in Sioux Falls!

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